Chat is an essential part of interpersonal communication, and people with high emotional intelligence can chat more easily. This article will introduce you to the most practical chat skills to help you become more comfortable communicating with others.
1. Be good at listening
When chatting with others, don’t just talk to yourself, but also pay attention to listening. the other party’s speech. When the other person talks about his or her experience or feelings, he or she can appropriately respond with some key words, such as "I understand how you feel" and "This is indeed a difficult question" to express your understanding and sympathy.
2. Maintain a positive attitude
During the chat, maintaining a positive and optimistic attitude can make the atmosphere more relaxed and pleasant. Even when faced with negative topics, you can still look at them from a positive perspective and put forward constructive suggestions.
3. Use open-ended questions
Using open-ended questions can guide the other person into a deeper conversation. For example, "What do you think is the solution to this problem?" is more likely to trigger the other person's thinking and discussion than "How do you think this problem can be solved?"
4. Pay attention to body language
Body language is also an important part of communication. Maintaining good posture and eye contact allows the other person to feel your attention and respect. At the same time, you should also pay attention to whether your gestures and expressions match your words.
5. Share personal experiences appropriately
In chatting, sharing your experiences appropriately can increase mutual understanding. But be careful not to be too self-centered, and avoid talking about sensitive topics or things that are too personal.
6. Avoid interrupting the other party
Interrupting the other party will make the other party feel disrespected and can easily ruin the atmosphere of the conversation. If you need to raise your own opinions or questions, you can wait for the other person to pause before speaking.
7. Give positive feedback
At the end of the chat, you can give the other party some positive feedback, such as "I'm glad to hear your thoughts", "We can do it next time" Keep exploring this topic." This makes the other person feel valued and recognized.
The above seven chatting skills are all essential skills for people with high emotional intelligence. You can become more effective when communicating with others by listening well, maintaining a positive attitude, using open-ended questions, paying attention to body language, sharing personal experiences appropriately, avoiding interrupting, and giving positive feedback.
❋ Tags: